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At rocketwise, we are often asked, “How much do managed IT services cost?” This question seems fairly simple, given that we provide managed IT services for equipment and machinery dealerships across the U.S.

However, the answer is not simple.

To give a comprehensive answer, we have come up with a quick overview of some factors to help you understand the typical price range of managed IT services. We will discuss short descriptions of each factor that influences pricing.

The pricing here is targeted at dealerships with anywhere between 25 and 350 employees and no in-house IT departments or outsourced IT support.

If you have a larger business or an in-house IT department, we can provide you suitable information and options like our Co-Managed IT Services.

How Much Do Managed IT Services Cost?

For flat-rate managed IT services, pricing typically ranges between $100 and $160 dollars per user per month. This service includes core systems and functions your dealership needs to support the business. Here is a breakdown of what managed IT services buy you in this price range.

      • Server and network management
      • Data backup services
      • Disaster recovery and business continuity services
      • Network firewall security
      • Endpoint security
      • Microsoft 365 subscriptions
      • All-inclusive helpdesk support

Typically, you need to hire one or two permanent, in-house IT staff members to benefit from these services and functions. However, with managed IT services, you get a team of experienced professionals to handle it for you.

Many factors affect pricing, but the primary ones are the complexity of your company’s technology and what services you require. Below are a few impact factors that will help you determine an estimated cost of managed IT services for your dealership.

You can review these factors to select a number from the previously mentioned price range and multiply it by the number of users you have. The resulting figure will give you a fair estimate of your monthly managed IT service costs.

However, keep in mind, rocketwise offers a variety of other pricing options as well. These include options for cloud-deployed desktops, hosted servers, remote workers, hardware as a service, and other scenarios.

What Impacts Your Monthly Price?

As mentioned, the complexity of your dealership’s technology and its structure directly affects your monthly rates. You can gauge the complexity by how your dealership operates, the clients you serve, the number of office locations you have, and the line of business applications you use.

These are all things that increase the complexity of your technology and add to your monthly managed IT service costs.

Core Business Applications

There tends to be a direct correlation between the number of core business applications you use and your IT systems’ complexity. These are the applications you need to run your business.

These applications include accounting systems; CRM applications like Salesforce, HubSpot, and DP360; dealer management systems like DIS, CDK, and e-Emphasys; or one of the many other industry-specific business applications that most dealerships use.

Number of Locations

The more locations and remote workers your dealership has, the greater the complexity of your business. Hence, business owners need to ensure all the locations work together smoothly and that everyone gets access to the resources they need while having no outside interferences.

Total Amount of Data

This factor can often have a major impact on pricing because it affects the storage volume that needs to be managed, protected, and potentially recovered. The variable nature of data between companies means that this factor may not be included in the typical per-user pricing.

There’s No One-Size-Fits-All Price.

The mentioned factors can give you a decent estimate of your managed IT service costs. However, a more accurate estimate will require you to engage with a provider and do more in-depth research and review.

This project does not need to be huge but will require a few hours of your time to be done properly.

The goal is to get enough information about your dealership and objectives, along with a review of your current technology so that a proper scope of services can be identified.

Once you have this information, you will be able to get prioritized recommendations on what your business needs and how much it will cost in terms of services.

If you want to learn more about determining the cost of managed IT services for your dealership or about the pricing of rocketwise’s services, schedule a call today.

Kevin Landers

Written by

Kevin possesses the unique ability to understand, and explain in non-threatening and non-technical ways how technology, business and team members work with, and sometimes, against each other. He has an innate ability to understand how technology works at the basic conceptual level and how it interacts with hardware, software, networking, people and business processes. A rare combination in today's technology arena.

Kevin lives in Charleston, South Carolina with his bride Summer, their two sons - Caleb and Isaiah - and their Vizsla wonder dog Dexter.