In business, productivity is key.
Your staff's productivity can dictate how well functioning your dealership is. It can define the success or failure of your business. Most dealerships recognize this and understand that it is their staff's productivity that helps their business operate at a speed that makes them money and helps them stand apart from the competition.
Your staff is one of the biggest assets of your business. If they run smoothly, your dealership runs smoothly, and IT problems can significantly impact that smooth flow of productivity. Which is why IT is so important and brilliant. They provide the devices, tools and networks your staff need to bring skill and productivity to your business.
But when IT goes bad… your staff’s time can be stolen.
Nothing halts productivity like an IT problem. Your staff may be the most skilled in their work, but IT problems can make them ineffective. A broken printer or a faulty Internet connection will put a stop to their productivity and validate ineffectiveness. 'Broken IT' gives them a reason to not be productive for as long as the problem persists.
If your IT is not maintaining a healthy network and devices, it can lower your staff's confidence in your dealership. Your staff know this is a problem they cannot fix on their own, they have no idea how the printer or the Internet connection works.
They are only human, they will take this as a well-earned break they deserve.
What may be a relaxing break for your staff may not be so for you, your dealership is losing precious time and resources while that printer or Internet connection is broken.
More importantly, it is affecting the smooth flow of productivity, that we know is so important.
If one employee is facing problems and not being productive, it can mean disruption down the line from that employee. Although good - responsible employees will always help solve problems - this is not their place, they are not skilled for it nor should they bear the burden of 'broken IT'.
In fact, some employees may be disgruntled over the fact that their productivity at work has to take a hit due to technical issues.
Richard Branson famously said "If you take care of your employees, they will take care of the clients".
As a business owner and an employer, it is your responsibility to give your staff the best opportunity to be productive. More often than not, they will surprise you with what they are capable of achieving for your dealership.
This is why it is important for you to make sure a broken printer or internet connection is not halting your employees’ productivity or your business. To stop this from happening, consider a proactive and preventative approach to your IT, rather than reacting when something is broken.
That is how we work. We look at our clients’ IT and take a preventative approach to eliminate potential downtime. This helps our clients’ teams get more done with fewer disruptions.
IT solutions are a vital part of any business.
If you’re experiencing problems with bad IT, get in touch with us today. We’re the IT partner you’ve been looking for.