DEALERSHIP RESOURCES 

Here at rocketwise inc. we wanted to send out a quick reminder about some of the services we provide you, our client, and ways in which we can help.  Below is a short list of just some of those things.

We do…
Computer equipment.  This ranges from the small things like your mouse all the way up to the physical servers you may have, and everything else in between.  Issues with all the beeps, whirs, and other noises your computer may make.  Whether the computer is dead because it was run over by a backhoe, dropped in the bathtub, or it has simply bit the dust because of old age, we are able to help diagnose the issue as well as provide a recommendation on replacement equipment and provide a quote, if you would like to purchase through us as well.

We don’t…
Fix your pet’s messes.  Sorry, we can’t assist with your cat's hairballs or your dog's bite marks all over your new end table.  Pet hair, however, can be a contributor to computer cooling systems failing.  In that case we can help.

CNH's Electronic Service Tool (EST) software version EST 9.4 was released in March 2021.  Licensed service computers using previous versions of EST can be scheduled for an upgrade to version 9.4.

Zero-day vulnerabilities affecting self-hosted versions of Microsoft Exchange have been identified and are being actively exploited by attackers. Users of the Microsoft 365 application Exchange Online are not affected by these vulnerabilities.

On Friday evening (January 22nd), SonicWall released a security notice that their internal systems were compromised by unknown hackers that leveraged a "zero-day" vulnerability in their VPN product.

The 9.2 version of CNH's Electronic Service Tool (EST) is scheduled to expire 12/31/2020.

Adobe Flash software reaches the end of vendor support on December 31, 2020, meaning no further updates or patches. Flash Player has been blocked already in most popular web browsers (like Chrome, Edge, Safari, and Firefox) to improve security. Adobe started blocking Flash content from running in Flash Player starting January 12, 2021.

Microsoft released the newest update to Windows 10 in October 2020, which will mark some visual changes to both the start menu as well as some other system features.

CNH's Electronic Service Tool (EST) software version EST 9.3 was released in July 2020.  Licensed service computers using previous versions of EST can be scheduled for an upgrade to version 9.3.